Demystifying Emotional Intelligence (EQ/EI) for Peer Support

Discover how to turn everyday conversations into moments of trust, connection, and support.
Demystifying Emotional Intelligence (EQ/EI) for Peer Support takes the mystery out of “being smart with feelings” and gives you nine clear, practical steps you can use right away at home, at work, or in your community.

With relatable examples, reflection prompts, and ready-to-use tools, you’ll learn how to:

• Notice and name your own feelings.

• Understand others’ emotions through words and body language.

• Respond calmly instead of reacting on impulse.

• Use empathy without losing your own balance.

• Communicate respectfully and solve problems as a team.

• Learn from mistakes and keep building your skills over time.

Whether you’re a peer supporter, a friend, or someone who wants stronger relationships, this guide gives you the confidence to connect with kindness, calm, and understanding making everyday interactions smoother, kinder, and more productive